> For the complete documentation index, see [llms.txt](https://docs.vergeos-demo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.vergeos-demo.com/support-and-services.md).

# Support and services

Reach the VergeOS support team, or use the guides below to lean on before and after you go live.

## Contact support

* **Email:** <support@verge.io>
* **Phone:** [855-855-8300](tel:+18558558300)

## Documentation paths

{% columns %}
{% column %}

### Before you deploy

* Validate your topology against the [reference architectures](/plan-and-deploy/reference-architectures/edge.md)
* Check your hardware and sizing assumptions before you order or rack nodes
* Scope your VMware migration before the first install
  {% endcolumn %}

{% column %}

### After you install

* Work through [post-installation](/plan-and-deploy/implementation-guide/post-installation.md) as your initial hardening checklist
* Stand up [snapshots](/automate-protect-and-extend/backup-and-dr/snapshots-overview.md) and [site syncs](/automate-protect-and-extend/backup-and-dr/syncs-overview.md) to protect your data
* Standardize day-two operations with [recipes](/automate-protect-and-extend/automation/recipes-overview.md) and the [vrg CLI](/automate-protect-and-extend/integrations-and-apis/vrg-cli.md)
  {% endcolumn %}
  {% endcolumns %}

{% hint style="success" %}
Just getting started? Focus on your deployment design plus one data-protection workflow — snapshots or site syncs — before exploring every subsystem.
{% endhint %}


---

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