> For the complete documentation index, see [llms.txt](https://docs.vergeos-demo.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.vergeos-demo.com/knowledge-base/system-administration/updating-vergeos-system-with-airgap-license.md).

# Updating a VergeOS System with Airgap License

## Overview

{% hint style="info" %}
**Key Points**

* System updates should be performed during a maintenance window
* This guide details the process of manually updating a VergeOS system using an air-gap license.
* The update is performed using an ISO file, ensuring that systems without internet access can be kept up-to-date.
* Ensure you have a valid air-gap license and the latest ISO file before starting.
  {% endhint %}

This guide provides a step-by-step process to manually update your air-gapped VergeOS system using an ISO file.

## Prerequisites

* Access to the VergeOS Cloud Dashboard.
* The latest VergeOS update ISO file.
* A valid air-gap license.
* A recent backup of your VergeOS system.

## Steps

1. **Download the Update ISO**

   * Visit the VergeOS updates page at <https://updates.verge.io/download>.
   * Download the latest VergeOS release ISO file.

   <div data-gb-custom-block data-tag="hint" data-style="success" class="hint hint-success"><p><strong>Pro Tip</strong></p><p>Ensure that the ISO file corresponds to your current VergeOS version to avoid compatibility issues.</p></div>
2. **Upload the ISO to VergeOS**

   * Log in to your VergeOS environment.
   * Navigate to **Files**
   * Upload the downloaded ISO file to the **Files** section.

   <div data-gb-custom-block data-tag="hint" data-style="info" class="hint hint-info"><p>The upload process may take a few minutes depending on your network speed.</p></div>
3. **Configure Update Settings**
   * Go to **System** > **Updates** > **Edit Settings**.
   * In the **Update Source** dropdown menu, select `-- Update ISO --`.
   * Choose the ISO file you just uploaded from the ***Files***.
   * Click **Submit** to save the settings.
4. **Perform the Update**

   * Return to the **Updates** section and click **Check For Updates**.
   * Once the update is detected, click **Download**.
   * After the download completes, click **Install**.
   * Follow the prompts to **Reboot** the system to apply the updates.

   <div data-gb-custom-block data-tag="hint" data-style="warning" class="hint hint-warning"><p><strong>Important</strong></p><p>Do not interrupt the update process. Ensure that the system remains powered on and connected during the update.</p></div>

## Troubleshooting

{% hint style="warning" %}
**Common Issues**

* **Issue:** Update not detected after uploading the ISO.
  * **Solution:** Ensure the ISO was uploaded correctly and reselect it in the Update Source settings.
* **Issue:** Errors during the update process.
  * **Solution:** Check system logs for detailed error messages and verify that your air-gap license is valid.
* **Issue:** System fails to reboot after the update.
  * **Solution:** Contact Verge support for assistance.
  *

{% endhint %}

## Additional Resources

* [VergeOS ISO Download](https://updates.verge.io/download)
* [Snapshots](/automate-protect-and-extend/backup-and-dr/snapshots-overview.md)

## Feedback

{% hint style="info" %}
**Need Help?**

If you encounter any issues during the update process or have any questions, please reach out to our support team.
{% endhint %}

***

{% hint style="info" %}
**Document Information**

* Last Updated: 2024-08-19
* VergeOS Version: 4.12.6
  {% endhint %}


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